Privacy Policy

Effective Date: May 8, 2026
Business Name: NXTMove Moving & Storage
Website: https://nxtmovefl.com
Email: [email protected]

NXTMove Moving & Storage respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, request a quote, book a moving service, communicate with us, or choose to receive SMS/text message communications from us.

By using our website or submitting information to us, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name
  • Email address
  • Phone number
  • Moving origin address or general pickup location
  • Moving destination address or general delivery location
  • Requested moving date
  • Type of moving service requested
  • Details about your move
  • Form submission details
  • Communication preferences
  • Any other information you choose to provide through our website, email, phone calls, or text messages

We may also collect non-personal information automatically when you visit our website, such as:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Time spent on the website
  • Referring website
  • General website usage and analytics data

This information helps us understand how visitors use our website, improve our services, and maintain website performance.

How We Use Your Information

NXTMove Moving & Storage may use the information we collect to:

  • Respond to quote requests
  • Provide moving estimates
  • Schedule moving services
  • Confirm bookings
  • Communicate with you about your moving service
  • Send a booking welcome or confirmation message, if SMS consent has been provided
  • Send a post-service review request after the move is completed, if SMS consent has been provided
  • Provide customer support
  • Improve our website and customer experience
  • Maintain internal business records
  • Protect our business, website, customers, and employees
  • Comply with legal, regulatory, or business obligations

SMS/Text Message Communications

NXTMove Moving & Storage may offer customers the option to receive limited SMS/text message communications.

SMS messages from NXTMove Moving & Storage are used only for:

  • Sending a booking welcome or confirmation message after a customer books a moving service
  • Sending a post-service review request after the moving service has been completed

We do not use SMS messages for unrelated promotions, third-party marketing, mass advertising, or unrelated marketing campaigns.

Message frequency may vary, but SMS communication is limited to booking-related welcome/confirmation messages and post-service review requests. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any text message from us. You may request assistance by replying HELP or by contacting us at [email protected].

How SMS Consent Is Collected

NXTMove Moving & Storage collects SMS consent by phone only.

During the booking process, a member of our team may ask whether you would like to receive limited text messages related to your booked moving service. These messages are limited to a booking welcome or confirmation message and a post-service review request.

SMS consent is only recorded when a customer verbally agrees to receive these text messages during a phone conversation with NXTMove Moving & Storage.

Consent to receive SMS messages is not required as a condition of purchasing any goods or services from NXTMove Moving & Storage. Customers may book services without agreeing to receive SMS messages.

Verbal SMS Consent Disclosure

When SMS consent is requested by phone, our team may use language similar to the following:

Would you like to receive text messages from NXTMove Moving & Storage related to your booking? We only send a booking welcome or confirmation message and a post-service review request after your move is completed. Message frequency varies. Message and data rates may apply. You can reply STOP to opt out or HELP for help. Consent is not required to book or purchase services.

If the customer agrees, SMS consent may be recorded internally with the customer’s booking details.

No Sale or Sharing of SMS Consent

NXTMove Moving & Storage does not sell, rent, trade, or share SMS consent, phone numbers, or text messaging opt-in information with third parties or affiliates for marketing or promotional purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All text messaging originator opt-in data and consent will not be shared with any third parties.

SMS consent is used only for communications between you and NXTMove Moving & Storage.

We may use trusted service providers to help deliver SMS messages, operate our website, manage customer communications, or support our business operations. These providers are only permitted to use your information as necessary to provide services to us and are not allowed to use your SMS consent or phone number for their own marketing purposes.

Sharing of Personal Information

We do not sell your personal information.

We may share limited personal information with trusted service providers who help us operate our business, including:

  • Website hosting providers
  • Customer communication platforms
  • SMS/text messaging providers
  • Email service providers
  • Scheduling or booking tools
  • Analytics providers
  • Payment or administrative service providers, if applicable

We may also disclose information when required by law, legal process, court order, government request, or when necessary to protect our rights, customers, employees, property, or business operations.

Email Communications

If you provide your email address, we may use it to respond to inquiries, provide quotes, send booking information, follow up regarding your move, request feedback, or communicate about our services.

You may request to stop receiving non-essential email communications by contacting us at [email protected].

Cookies and Website Tracking

Our website may use cookies, analytics tools, pixels, and similar technologies to improve website functionality, analyze visitor activity, measure marketing performance, and improve user experience.

These tools may collect information such as browser type, device type, pages visited, traffic sources, and general usage patterns.

You can disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.

Data Security

We take reasonable administrative, technical, and physical measures to protect the personal information we collect.

However, no website, internet transmission, email, text message, or electronic storage system can be guaranteed to be completely secure. While we work to protect your information, we cannot guarantee absolute security.

Data Retention

We may retain personal information for as long as necessary to:

  • Respond to inquiries
  • Provide services
  • Maintain business records
  • Resolve disputes
  • Comply with legal obligations
  • Prevent fraud or misuse
  • Support legitimate business operations

When information is no longer needed, we may delete, archive, or anonymize it.

Your Privacy Choices

You may contact us to request that we update, correct, or delete your personal information, subject to any legal, contractual, or business recordkeeping requirements.

To make a request, contact us at:

[email protected]

To opt out of SMS messages, reply STOP to any text message from us.

To request SMS assistance, reply HELP or email [email protected].

Third-Party Links

Our website may contain links to third-party websites, including review platforms, social media pages, advertising platforms, scheduling tools, or payment providers.

We are not responsible for the content, security, or privacy practices of third-party websites. We encourage you to review their privacy policies before providing information to them.

Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

NXTMove Moving & Storage may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy, our SMS communications, or how your information is handled, please contact us:

NXTMove Moving & Storage
Website: https://nxtmovefl.com
Email: [email protected]

FAQ Moving Help You Can Trust

How much does a move cost?

Moving costs depend on the size of your home, distance, services needed, and time required. We provide clear, upfront estimates with no hidden fees.

Do you require a deposit?

In most cases, a small deposit is required to reserve your moving date. The remaining balance is due upon completion of the move.

Are there any hidden fees?

No. We believe in transparent pricing. Your quote includes everything discussed upfront, and we always explain any potential additional costs before moving day.

What if it rains on moving day?

We move rain or shine! Our crews come prepared with protective coverings to keep your belongings safe and dry.

Can you move large or heavy items (pianos, safes, etc.)?

Yes! We are fully equipped and trained to move heavy and specialty items like pianos, safes, large furniture, and antiques.

Do you disassemble and reassemble furniture?

Yes. We can disassemble beds, desks, and other large furniture and reassemble them at your new location.

What items can’t you move?

We cannot transport hazardous materials such as propane tanks, chemicals, paint, explosives, or perishable food.

Can you help with last-minute or emergency moves?
Yes! We do our best to accommodate same-day or next-day moves based on availability.
Is my furniture protected during the move?

Absolutely. We use furniture pads, shrink wrap, door protection, and floor protection on every move.

Do I need to be present during the move?

We recommend being present at least at the beginning and end of the move, but we can also coordinate moves remotely if needed.

Do you offer storage services?
Yes! We offer short-term and long-term storage solutions in secure, climate-controlled facilities.
How far in advance should I book my move?

We recommend booking at least 1–2 weeks in advance, and earlier during peak season (spring/summer).

Are you licensed and insured?
Yes. NXT Move is fully licensed and insured to operate in Florida and for long-distance moves.

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